RSA Marshalls

Insight Security can provide dedicated RSA Marshalls to safeguard your business and operating license.

An RSA marshal is someone whose role is to make sure venues comply with RSA obligations. Insight Security's RSA marshals are RSA-trained staff members who work with your venue staff, including managers, bar staff, floor staff and crowd controllers to ensure RSA compliance is upheld.

Your RSA Marshal will be easily identifiable to patrons who may approach them if they require assistance.

RSA marshal duties

An RSA marshal is employed to conduct RSA supervisory duties, including:

actively communicating with licensed crowd controllers, bar staff, floor staff and management to implement the licensee's practices and procedures for dealing with unduly intoxicated or disorderly patrons
supporting all venue staff in upholding RSA practices
observing patrons to identify irresponsible drinking behaviours, such as rapidly or excessively consuming alcohol
encouraging and assisting patrons to monitor or control their consumption of alcohol at the early signs of intoxication, for example by slowing their rate of consumption or consuming non-alcoholic or low alcohol drinks
monitoring patrons for signs of undue intoxication, including those who may be receiving alcohol from their friends
ensuring patrons have access to free water and are encouraged to consume water between, or instead of, alcoholic drinks
providing a visual presence to patrons and support for bar staff and management of the licensed premises.

For some venues, at least one RSA marshal must be engaged during the supervised trading period, which is:

from midnight until 3.30am - or the time the venue is required to cease trading, if earlier
on each Friday night, Saturday night, public holiday night, or the night before a public holiday.